Support

VALNET SUPPORT

We are always focused on great customer service

Valnet is proud to offer Live U.S. based support & service to its customers. When you call our friendly and resourceful staff, they can assist you with any questions. The business office (New Accounts, Billing Inquiries) is available from 8 am to 6 pm Monday through Friday(CST).

billing wireless internet

Billing Questions?

Give us a call at 888.332.1616 or click the button below to send us an email

COVID-19 Spread Prevention

With the spread of the COVID-19 virus getting higher every day, We are taking a few precautions to help prevent the spreading, from now until at least the end of March. We will keep you posted on any updates that happen.

  • Valnet will not be scheduling dispatches to customer locations.
  • Our offices have been closed and our employees will be working remotely to keep distances. 

To help with the prevention you can sign up for Autopay or make a payment online on your customer portal here.

If you need some assistance you can continue to call our support team at 888.332.1616 or create a ticket here.