It is high speed in both directions and is not affected by “rain fade” like satellite signals can be. Wireless Internet is about 20-35 times faster than typical Dial-up through the phone lines.
About Your Internet
While normal weather conditions like rain or thunderstorms will not impact your service, power outages or severe weather, like lightning and ice, can impact your service.
Any obstruction that blocks the radio signal can prevent you from receiving service. Your installer will determine this and advise you of his findings. Tree leaves block the signal. This becomes especially important when installations are performed during the winter months and then the leaves return to the trees in the spring.
Yes. All our packages meet the minimum requirements. Due to the nature of Wireless signals, we do not guarantee a streaming video to be pause-free. Heavy internet usage by multiple devices in your home may also affect your streaming quality. We recommend our higher packages for busy homes.
For any streaming at all, you’ll need a minimum of 0.5 megabits per second (Mbps), but Netflix recommends 1.5 Mbps.
For DVD quality, you will need 3.0 Mbps.
For HD quality, you will need 5.0 Mbps.
For the Hulu streaming library, you will need 3.0 Mbps.
For live streams, you will need 8.0 Mbps.
*Viewers may be able to stream at a reduced video quality with 1.5 Mbps.
With our Wireless service, there’s virtually no restriction on your game playing. You may have to have a top tier package. Due to the nature of Wireless signals, we do not guarantee gaming to lag free.
Not on our new GPLUS packages. Our legacy products (G4 and G3 or older) there is a possibility of caps.